Privacy & Policy

PayWallet, provides digital recharge, bill payment, and specialized fintech solutions. This policy outlines how we handle your digital footprint.

By utilizing PayWallet services, you consent to the data practices described in this policy. Our core principle is data integrity: we use your information only to facilitate transactions and improve your user experience.

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Information Collection

To provide a seamless B2B experience, we collect specific identifiers including:

• Registered Business/Personal Name
• Verified Mobile Number & Email
• Transaction history and Ledger details
• KYC Documentation (where applicable)

Data Security

We employ enterprise-grade encryption and secure socket layers (SSL) to protect your financial data. While we use commercially acceptable means to protect your Personal Information, please remember that no method of transmission over the internet is 100% secure.

Third-Party Integration

PayWallet interacts with banking partners, telecom operators, and BBPS providers. These entities receive only the data necessary to execute your specific requests (e.g., consumer number for fetching bills).

Cancellation & Refunds

Recharges: Once a recharge is processed by the operator, it cannot be cancelled. Failed Transactions: In case of money deduction without service delivery, refunds are automated and typically reflect in your PayWallet balance within 24 hours.