Legal Agreement

Terms & Conditions

Last Updated: February 05, 2026

1. Platform Usage

Please read these terms carefully before using the PayWallet Platform (including the website, mobile app, and APIs). By accessing PayWallet, you agree to be legally bound by these conditions.

PayWallet provides high-speed B2B digital services including mobile/DTH recharges, BBPS bill payments, and utility settlements.

2. Eligibility & Account

You must be at least 18 years of age to register as a Merchant or Partner. You are responsible for:

  • Keeping your MPIN and Login Password confidential.
  • Providing accurate KYC information as per RBI guidelines.
  • Notifying us immediately of any unauthorized account access.

3. Service Disclaimer

PayWallet acts as a technology aggregator. While we maintain 99.9% uptime, we are not liable for:

NOTE:

Delays or failures caused by Telecom Operators, Power Grids, or NPCI/BBPS server downtimes. We facilitate the transaction but the service fulfillment depends on the third-party provider.

4. Prohibited Actions

Users are strictly prohibited from:

  • Attempting "Chargeback" fraud on successful recharges.
  • Using the platform for money laundering or illegal betting settlements.
  • Reverse engineering the PayWallet application or API.

5. Governing Law

These terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.

Business Entity Details

Head Office: Lahartara, Varanasi, UP - 221002

Email: paywalletvns@gmail.com

Phone: +91 73985 11613